Empower growth through training and build the future with literacy

"Quality stability is the goal, customer satisfaction is the purpose", this is the concept that Sumda New Materials has always adhered to. In the pursuit of quality and service, Sumda knows that employees are the core strength. From January 6 to January 22, 2025, our companyThree successfulCovering the professional quality improvement training for all employees, we inject growth momentum into the team with systematic courses and practical experience.

Communication as a bridge: making collaboration and service more efficient

On January 6th, veteran instructor Hu launched the training with a practical training session titled "Essential Communication Skills for Workplace Professionals." Unlike traditional theoretical indoctrination, Hu directly addressed communication pain points at work: How can information bias be avoided within departments? How can cross-departmental collaboration accurately align with needs? How can customers quickly understand and respond to their needs? Drawing on real-world work examples from Sumda New Materials, these questions were answered concretely.

To ensure the knowledge truly applies, the class included several interactive sessions: group simulations of "cross-departmental project coordination" and role-playing scenarios involving "customer complaint handling." Through these gamified experiences, employees not only mastered communication skills but also realized the direct impact of effective communication on work efficiency. One employee commented after class, "I used to think 'just saying it clearly was enough,' but now I understand that the key to communication is 'making the other party understand.'"

Mindset as the basis: using internal motivation to activate work enthusiasm

On January 15th, Mr. He presented a talk titled "Responsibility, Dedication, Crisis, Gratitude—Work Mindset and Motivation," focusing on three key areas: mindset, responsibility, and gratitude. His presentation wasn't just about empty slogans, but rather about the daily work lives of Sumda employees. For example, he highlighted how production staff use responsibility to ensure the quality of each batch of products, how the sales team uses dedication to address market challenges, and how functional departments serve the front lines with gratitude.

"Intrinsic motivation is the foundation of employee growth" is the core concept conveyed in the course. During the "Sharing Gains" session, students were encouraged to reflect on their experiences. Some said, "I understand that 'crisis awareness' isn't anxiety, but rather the driving force for forward planning." Another mentioned, "Gratitude is expressed not only to clients but also to colleagues." These insights are becoming a new driving force for work.

Compliance as a shield: building a solid risk defense line for corporate development

On January 22nd, the training concluded with Attorney Sun's course on "Business Operations and Risk Prevention." From the detailed regulations governing contract signing to the legal boundaries of daily operations, Attorney Sun explained professional legal provisions in layman's terms and, drawing on common industry risk cases, reminded employees that "compliance isn't about constraints; it's about protection."

The course not only explains the "how" but also helps employees understand the "why"—for example, a standardized contract can avoid subsequent disputes, and a compliant operation can reduce corporate losses. This shift in perspective transforms risk prevention from passive compliance to proactive awareness.

While this training has concluded, it marked a new starting point for Sumda New Materials in improving its employee literacy. When communication becomes smoother, attitudes become more positive, and behavior becomes more standardized, team cohesion and effectiveness naturally increase. Going forward, Songda will continue to empower its employees through training, ensuring that the growth of each member becomes a solid foundation for the company's development—this is both its commitment to "empowering growth" and its foundation for "reaching further together."